What is the eligibility criteria for Partners in Recovery?

The PIR initiative is for people who:

  • are experiencing severe and persistent mental illness;
  • have complex needs that require input from multiple agencies;
  • require substantial support and assistance to engage with these agencies, to meet the person’s needs;
  • have no existing coordination arrangements in place OR arrangements are not meeting their needs, or may be contributing to the problems experienced by the person
  • are agreeable to participation in the PIR initiative and provide informed consent.
Partners in Recovery (PIR) aims to support people experiencing severe and persistent mental illness and is also designed to assist their carers and families. The program aims to ensure that services required are working together to enable recovery.

The objectives of PIR is to improve the system response to, and outcomes for people with severe and persistent mental illness who have complex needs by;

  • Facilitating better coordination of clinical and other support services to deliver ‘wrap around’ care individually tailored for the individual’s needs.
  • Strengthening partnerships between various clinical and community support organisations responsible for delivering services to the PIR target group.
  • Improving referral pathways that facilitate access to the range of services and supports needed by the PIR target group.
  • Promoting a community-based recovery model to underpin all clinical and community support services delivered to people experiencing severe and persistent mental illness with complex needs.

PIR brochure
Download the Partners in Recovery brochure.

Local Services

To make a referral, contact ACSO central intake on 03 5172 2900 / 1300 022 760 or email PIR@acso.org.au.

Gippsland PHN has contracted the following organisations to provide the Partners in Recovery Program across the Gippsland Region:

Gippsland PHN is the lead agency of a Partners in Recovery consortium of 6 agencies across Gippsland;

In 2017/18 Gippsland PHN commissioned its PIR services to continue the facilitation of better coordination of and more streamlined access to the clinical and other service and support needs of people experiencing severe and persistent mental illness with complex needs requiring a multi-agency response.

Providers delivering PIR services can download the PIR Guidance Pack – September 2017

Further Information

To make a referral, contact ACSO on 03 5172 2900 / 1300 022 760 email PIR@acso.org.au or visit our PIR referral information page