New pilot project provides afterhours medical service to Lakes Entrance and Lake Tyers 16 October 2020

A new Gippsland Primary Health Network pilot project will provide an afterhours medical service to residents of postcodes 3909 and 3887, including Lakes Entrance and Lake Tyers.

The project supported by Gippsland Lakes Complete Health,  will trial a community-led digital solution to support people who are isolated from after-hours face-to-face medical services in parts of East Gippsland due to distance and accessibility issues.

The virtual solution uses state-of-the art video conferencing technology to connect general practitioners, with eligible patients via safe, high-quality, telehealth consultations. Regardless of where the patient is based, general practitioners can conduct healthcare consultations with patients simply via video or phone at a convenient time and location.

Gippsland PHN Chief Executive Officer, Amanda Proposch, said there were significant challenges across the region with the provision of after-hours primary care services in rural areas and research had shown that after hours emergency department presentations were high in Gippsland compared to the Victorian average. 

See the full media release here Media release – New afterhours pilot medical service 16102020