Extended arrangements for accessing emergency CHSP services

As part of the Department of Health’s response to the COVID-19 pandemic, the assessment and referral pathways for the Commonwealth Home Support Program were relaxed to enable older Australians to access emergency CHSP services for up to six weeks without an assessment.

 This was previously extended to 30 July 2020.

In light of the current situation in Victoria and New South Wales, the Department has decided to extend these arrangements through to 31 October 2020. During this period, access to CHSP service may be provided to older Australians without an aged-care assessment where there remains an urgent need.

CHSP providers who have delivered services to clients for an extended period without an aged care assessment due to COVID-19 should now be helping these clients to be assessed by a Regional Assessment Service if there is a likely need for ongoing CHSP services.

It is a requirement that all clients in receipt of services are registered with My Aged Care, regardless of whether they have received an aged care assessment.

For more information about eligibility for emergency access to CHSP services please see Section 4.4.1 of the CHSP Program Manual 2020-2022.