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Phoenix Aust: Supporting Individuals after Disaster

July 28 @ 5:30 pm - 7:30 pm

Due to Covid-19 restrictions in Victoria this training workshop is now moving to a web-mediated platform and will be an interactive workshop with live trainers via a zoom workshop.  It is now open to ALL of Gippsland.  Link to be provided via email after registration.

This training – Supporting Individuals after a Disaster – has been developed in collaboration with a GP, and tailored to the needs of staff working in general practice and other community healthcare settings in bushfire-impacted communities – from practice managers to general practitioners.  

The training draws on Trauma-informed Care (TIC) principles and is an evidenced-informed approach that can be used whenever you interact with individuals and communities that have experienced a potentially traumatic event at some point in their lifetime. TIC is about creating an environment and interacting with the trauma-impacted person in such a way that allows for their recovery from trauma, as well as looking after your own wellbeing. 

Importantly, TIC is not about changing your current role at your practice or organisation, but rather about adapting your work to incorporate trauma-informed principles, so that you can more effectively help people impacted by the bushfires. 

In this course, you will learn about and practise key aspects of TIC, including: 

  • understanding the impacts of trauma
  • how to safely talk about and manage trauma disclosure
  • simple strategies to teach trauma-impacted individuals to help them deal with their distress.

Please note: A brief online training module needs to be completed prior to attending the two-hour workshop. You will receive access to the online component once you have registered for this training.

Who should attend this training?

This brief introductory course on Trauma-informed Care is designed for a range of professionals who work in General Practice or Community Health settings: general practitioners, nurses, mental health providers, other allied health providers, medical receptionists, practice managers.


Phoenix Australia typically delivers this training for $390 per person. However, the development and delivery of this training has been generously funded by the Australian Government’s Mental Health Supports for Bushfire Affected Australians package. As such, registration is free of charge to eligible participants.

The Australian Government’s Mental Health Supports for Bushfire Affected Australians package

The Department of Health has engaged Phoenix Australia – Centre for Posttraumatic Mental Health to deliver training to aid frontline workers better support community members affected by the recent 2019-20 bushfires across Australia. Specifically, this project aims to work with general practice staff to enhance their ability to:

  • support communities to recover from the bushfires
  • promote their own resilience and psychological recovery from the bushfires
  • support the resilience and wellbeing of their teams and organisations


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