Australian Digital Health Agency Virtual Clinical Information System (CIS) classroom sessions

Gippsland PHN is committed to working with health professionals, service providers and the Australian Digital Health Agency on activities aligned to Australia’s National Digital Health Strategy creating efficiencies and connectedness in our health system.

Gippsland PHN has partnered with service providers on digital health initiatives such as Healthdirect Video Call Service, Digital Health Guide, Train IT Medical’s eLearning courses, HealthNow, Remote Patient Monitoring including  and the Australian Digital Health Agency on National Digital Health Strategic Priorities.

Starting this Tuesday, 20 October, the Australian Digital Health Agency’s Provider Adoption team will be holding regular virtual classroom sessions for clinicians accessing My Health Record through various clinical information systems (Best Practice, MedicalDirector, Zedmed, Genie and Communicare). 

These one-hour sessions are aimed at GPs, specialists, practice managers and practice nurses interested in learning more about My Health Record and how to use it most effectively in routine practice. Using Agency’s On Demand Training platform the instructor will demonstrate how to:

  • access a patient’s My Health Record via conformant software;
  • use filters to find documents;
  • view documents and overviews;
  • enter access codes for patients with protected documents/records;
  • upload documents to My Health Record; and
  • ensure appropriate security and access governance mechanisms are in place.

Run via GoTo webinar platform, these sessions will afford an opportunity for participants to raise questions directly with the instructor and, if time permits, discuss other issues encountered in using My Health Record. These demonstrations will be run on a weekly basis at varying times throughout the day. The below table provides the registration links for each CIS. After clicking the registration link, the dropdown menu in the date field will reveal all the available sessions for the specific CIS.




CIS Sessions Registration Link
Best Practice 36 sessions from 20 October to 10 December
MedicalDirector 38 sessions from 21 October to 11 December
Genie 20 sessions from 19 October to 11 December
Zedmed 19 sessions from 19 October to 8 December
Communicare 14 sessions from 27 October to 10 December